To learn more about Jane Marvel and its policies, please select from the list below: More About Our Products/Materials

We believe it is every woman’s right to have great style and not go broke getting it.

Our bags are made of laminated canvas or nylon;
the lining is polyester.

All our products are Vegan, which means that the handles and trim are not made from leather: we use several different materials, so depending on which bag you order, the trim and handles are either cotton webbing orPU (Polyurethane). These features make our products:

lightweight
virtually waterproof
easy to clean with mild detergents
We also include a free gift in every bag!
Each free gift comes in an FAA-approved clear
zip pouch for all your travel needs.

PLEASE NOTE:
Computer monitors display colors differently: the actual color of our products and inks may be slightly different from that which is displayed on your monitor. BACK TO TOP

Return Policy

Jane Marvel stands behind each of our products. We are confident you will enjoy your purchase, but if you are not satisfied with our products at the time you receive it, or if our products do not perform to your satisfaction, return it to us for a replacement or refund.

PLEASE NOTE: ALL SALE ITEMS ARE FINAL SALE.

Here's what you do...

1. Send the product to us within
30 days of purchase

2. Include a copy of the original invoice

3. Include information about yourself: name, address, phone number, email address

4. State reason for return

5. Put everything in one box and send it to us.
It's that easy.

Send To:
Jane Marvel
260 West 39th Street, 14th floor
New York, NY 10018 BACK TO TOP Privacy Policy

Jane Marvel is committed to respecting your privacy and recognizing your need for appropriate protection and management of the personally identifiable information you share with us. We do not share or sell your personal information. The requested information is for the purpose of ordering or mailing list only. We will only call you if we have a question regarding your order. Always include contact information when registering.

Janemarvel.com uses encryption and authentication to protect the security of your personal information, as well as your credit card information. Each page using credit card information uses a Secure Socket Layer (SSL) encryption, which transfers information unreadable should anyone try to intercept it. We cannot guarantee or warrant the security of any information you transmit to or from our web site, and you do so at your own risk.

Always sign off when not using your account to increase the security of your information.

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Luggage Warranty

We offer a Limited Lifetime Warranty on our luggage:

Terms of Warranty:
Each of our products is warranted by Jane Marvel against manufacturer defects in workmanship and materials as long as the product is owned by the original purchaser. This warranty is non-transferable. If such a defect should arise, we will repair or replace your Jane Marvel luggage free of charge.

Exclusions:
All consequential or incidental damages are disclaimed. Jane Marvel is not responsible for damage to contents, loss of use, loss of time and other consequential or incidental damages. Jane Marvel is not responsible for normal wear and tear and/or misuse. Only manufacturer defects in material and workmanship are covered by the Jane Marvel warranty. All other conditions are excluded. BACK TO TOP
A Little About Jane Marvel

The Jane Marvel line was created by Jane Saidenberg in 2002. The brand originated as a line of storage boxes and children's bags. In 2008, Jane moved her line entirely into a complete line of "life-style" bags for women: handbags, travel bags, computer bags, etc. And the Jane Marvel name? Jane's husband is music producer/songwriter Andy Marvel. Please click here to see this Reuters article that tells all about the Jane Marvel story!

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